Frequently Asked Questions

Q: Why did the event name change?

A: Formerly known as Children’s Hospitals Week, our annual event now continues under a new name: Elevate. The new name reflects our brand evolution to lift voices and raise impact for kids and families.

Q: What is the purpose of Elevate?

A: Elevate is where over 1,000 change-makers come together to celebrate, connect, and shape the future of children’s healthcare. This one-of-a-kind event unites our entire network — from corporate leaders to fundraising champions — to honor incredible achievements and ignite new possibilities. Over four unforgettable days, you’ll be inspired by powerful speakers and moved by the stories of National Champions.

Q: When can I register?

A: The registration site will launch Monday, December 8 and remain open until Friday, March 6, 5:00 PM ET when both event registration and hotel reservations for our rooming block with special rates will close. After that time, only substitutions for existing event registrations will be permitted. No exceptions. We encourage attendees to register as soon as possible so that we may plan for the number of attendees and provide them with the best event experience.

Q: What does it cost to attend?

A: The event registration fee is $1,195. Online registration accepts payment by all major credit cards or by registration code. You can email registration@cmn.org to request event registration codes. Redeemed codes will be invoiced post-event. Once your registration is processed, you will receive an email confirmation of your receipt. In addition to event registration, you must book a room at the hotel.

Q: What is the refund policy?

A: All refund requests must be emailed to registration@cmn.org and received by midnight in your time zone by the following dates. Telephone requests will not be honored. Emailed requests for refunds will be processed as follows:

If canceled by 2/9/2026, 100.00%
If canceled by 3/9/2026, 50.00%
If canceled on or after 3/10/2026, 0.00%

If an attendee cannot attend the conference and wants to send another attendee in their place, no additional fees will be required so long as substitution requests are made by midnight ET on April 13, 2026 (the first day of the event).

Q: Can my hospital be invoiced for the registration fee?

A: If you prefer to be invoiced for registration fees, please contact registration@cmn.org to issue registration codes for your attendees. The registration code will be used as payment through the online registration form and will cover the cost in full. You will be invoiced for redeemed codes only, after the event.

Q: Where will the Elevate be held?

A: Elevate will be hosted in Orlando, Florida at the Walt Disney World Dolphin Resort. The room rate negotiated by Children's Miracle Network is $309 + daily resort fee ($40) + tax ($43.63) += $392.63 per night.

To receive the conference room rate, book your room from your registration confirmation email or confirmation page.

Q: Will a virtual option be offered for those unable to attend in person?

A: No, there will not be a virtual option offered.

Q: Can I earn CFRE points for attending Elevate?

A: Yes! This year we have 25 sessions that qualify for CFRE certification points. Points are indicated in session titles that offer them. You can Download the Elevate CFRE Tracker here or from any qualifying CFRE session.

Q: What is the dress code for Elevate?

A: The dress code for the event is smart casual, professional but relaxed, not too formal. Jeans are acceptable, as long as they are free of rips or holes.

Q: How do you find the most up-to-date information for the event?

A: We encourage all participants to view the most up-to-date information, agenda, and viewing links through our registration site and the Elevate conference app Download the Cvent Events app and search for our event by name). Be sure to visit each navigation tab for more information and resources to help you plan your Elevate experience. NOTE: We'll announce when the event app is live.

Q: Where can I find the conference agenda?

A: Please look at the agenda page for a detailed schedule, and our snapshot agenda for general information on the conference schedule. Download a copy of the snapshot agenda here.

Q: Will we go to Walt Disney World parks as part of Elevate?

A: Thursday, April 16, we are offering a Disney Institute Keynote + Park Experience, a limited capacity event at Elevate for the first 300 who register for the session. In addition, discounted conference rate tickets can be purchased HERE.

Join the Disney Institute for a 90-minute keynote on Leadership Excellence and Employee Engagement. Following the session, attendees will enjoy lunch before heading to Disney's Magic Kingdom Park for an interactive scavenger hunt. Participants will meet up throughout the park to earn points and will be automatically entered into a giveaway for a $1,000 Miracle Mall gift card.

Disney Institute Keynote 10:00 AM - 11:45 AM
Lunch 11:45 AM - 12:30 PM
Disney Magic Kingdom Park 1:00 PM - Closing

Q: Who do I contact for more information?

A: Please contact registration@cmn.org for any questions.

Q: How can I connect with others at this conference?

A: Here are some guided ideas to make the most of your Elevate experience.

Join us during the daily general sessions to take full advantage of engaging, connecting, and networking with other attendees. Make appointments before or after the general sessions, educational workshops, and best-practice blocks to set up in-person one-on-one meetings with attendees and presenters or meet with like-minded interest groups.
From your app event page, you can view live and upcoming sessions, our featured presenters and subject matter experts, event and session details, and other items related to Elevate.
Click on the Attendees button in the app to see a list of all attendees who have made themselves visible on the attendee list. You can go visible or keep yourself hidden from this list. Making your attendee profile visible in the event allows others to connect with you.
Customize your profile to include a photo and up to 2500-word bio. Tell other attendees about your work experience, interests, or favorite hobbies. Supported photo file types: JPG, GIF, or PNG only. Recommended size: 256 X 256 pixels
Access and manage your schedule, push notifications, and messages through the app.
The time zone for this in-person event in Orlando is ET. All session dates and times are reflective of that time zone.
Join sessions and engage with others through Chat, Q&A, Polls, and Surveys on ANY session that is offering and moderating this feature.

What are Children's Miracle Network's Community Standards?

Please read and follow our Children's Miracle Network Community Standards.

Questions? Please contact registration@cmn.org